Managed Services
Reliable, innovative and scalable IT operations available around the clock, with close monitoring so you can focus on innovation and your core business.
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A broad range of IT services and solutions
Through smart, secure and efficient technology, we help businesses unlock exceptional growth. Eleven service lines, one accountable partner.
Customer Experience
Consistent journeys across every channel - self-service, contact center, live interaction, and AI and bot-driven automation. Positive experience drives loyalty, growth and revenue.
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Data Center
Scalable data centers built to best practice - servers, HCI, storage, backup, virtualization, migration and disaster recovery, with security and redundancy designed in.
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Cloud Services
Selecting, designing and implementing private, public and hybrid cloud - matching workloads to the right home, with security, resilience and scale built in.
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Network and Security
Strategy, optimization, integration and managed operations - plus assessment, penetration testing, secure remote access, MFA, PAM and DDoS protection.
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Microsoft Solutions
Azure, Office 365, Exchange, mailbox migration, Active Directory and identity, System Center, Hyper-V and SQL - designed, implemented, then managed and improved.
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Compliance
Consulting, training and implementation for BCMS, ISMS, ITSM and QMS - ISO 22301, ISO 27001, ISO 20000, ISO 9001 and the SAMA Cyber Security Framework.
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Web & Mobile Development
Custom, scalable web and mobile applications with flexible architecture, API integration, legacy modernization and application-portfolio consolidation.
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Collaboration
Modern collaboration that keeps staff and clients connected, supports remote work, speeds up decision-making and lifts workforce productivity.
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SD-WAN
Secure, high-quality traffic steering across multiple paths - better performance and security, lower complexity and cost, and cloud adoption made practical.
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Business Continuity
Continuity and IT disaster recovery planning - starting with business impact analysis, then recovery objectives and times, then the strategies to hit them.
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Most of our best work started as a conversation, not a line item. Describe the requirement and we'll tell you honestly whether we're the right fit.
Discuss your requirementTechnology index
The technologies behind the services
We stay deliberately deep on a focused set of vendor platforms rather than shallow across everything.
CiscoFortinetPalo AltoF5FireEyeRiverbed
DellVMwarePure StorageVeeamMicrosoft AzureOracle
Cisco CollaborationZoomKurmiImagicleOffice 365
How we work
How we work for our clients
Four stages, documented at every step - so you always know exactly where your project stands.
01
Discovery
Understanding your company environment and current infrastructure, so we apply best practice to your reality - not a template.
02
Planning
A clear timeline with detailed implementation steps that guarantee a smooth rollout with no surprises mid-project.
03
Implementation
Documented execution with supervision and a status report at every step across the project schedule.
04
Delivery
A fully operational project handed over, with follow-up and support to make sure the objectives are genuinely met.
Common questions
Questions about our services
01What IT services does Tahwool provide?
Eleven service lines across three tracks: infrastructure (managed services, cloud, data center, networking), security & compliance, and customer experience & applications - all under one accountable partner instead of separate vendors.
02Can Tahwool support a multi-vendor environment?
Yes. We are accredited across Cisco, Microsoft, Dell, VMware, Fortinet, Palo Alto and more, and most engagements involve integrating or managing several of these platforms together rather than a single-vendor stack.
03Do you offer managed services on an ongoing, subscription basis?
Yes. Managed Services runs 24/7 with continuous monitoring, executive dashboards and an on-call team, so operations keep running without you staffing that capability internally.
04How do I know which service track fits my requirement?
Most requirements span more than one track. Use the solution finder on the homepage or contact us directly with a rough description - an engineer will map it to the right combination during discovery.
Next step
Grow your business - build your website or software with us
Bring us the requirement, however rough. Our engineers will map it to the right service track and tell you what it realistically takes.